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Case study · Engineering partnership

How ADT’s IT team filled every engineering opening for 5 years with one partner.

Bob Franklin, Director of IT at ADT, rarely hires and stays vendor neutral when he does. For the last 5 years, TekRecruiter has filled all five engineering roles he opened, as part of a partnership that now reaches many teams across ADT.

of partnership with ADT
5+ years
of Bob’s open engineering roles filled
100%
The few times I’ve hired over the last five years, I’ve always been vendor neutral, and TekRecruiter has been the staffing partner that filled every one of those open engineering roles.
Bob Franklin, Director of IT at ADT

ADT provides electronic security, fire protection and alarm monitoring services to homes and small businesses in the United States. The company was founded in 1874 and is headquartered in Boca Raton, Florida.

Bob Franklin, a Director of IT at ADT, hires the engineers on his own teams. A senior leader on another ADT team, which already worked with TekRecruiter, recommended the firm to him.

A team that rarely has an opening

Engineers on Bob’s teams stay for years, so openings are rare. When a seat does open, the person who fills it is likely to be there for a long time too.

That raises the stakes of every hire. There is no steady flow of openings to absorb a miss, and each new engineer joins a group that has worked together for a long time.

I don’t hire often, because people stay on my teams for a very long time.

Vendor neutral, and one partner filled every role

The recommendation did not earn TekRecruiter a special arrangement. Bob does not route his openings to a preferred agency. Each role is open to any vendor, and the strongest candidate gets the job.

Under those rules, TekRecruiter has filled all five engineering roles Bob opened over the last 5 years, with no exclusive agreement and no head start. When several agencies work the same opening, the candidates decide who fills it, and Bob chose TekRecruiter’s every time.

Each search starts from zero

Because Bob hires so rarely, no search builds on the one before it. The role, the team’s needs and the market have all moved on since the last opening, and TekRecruiter has to learn them again before presenting anyone.

They supply great engineering talent, are extremely professional, understand the technology market well, and are always a pleasure to work with.

A 5-year partnership across many ADT teams

Bob’s teams are one part of a wider relationship. TekRecruiter has worked with ADT for more than 5 years and now fills roles for many teams across the company. Bob arrived through that network, and his results have added to it. In 2026 alone, TekRecruiter has filled many roles for other ADT hiring managers.

One of those programs brings Salesforce developers to ADT on contract-to-hire terms. That story is told in How ADT hires Salesforce developers on contract-to-hire terms.

Questions

About this engagement.

What does ADT do?

ADT provides electronic security, fire protection and alarm monitoring services to homes and small businesses in the United States. It was founded in 1874 and is headquartered in Boca Raton, Florida.

What has TekRecruiter done for ADT’s IT team?

Over the last 5 years, TekRecruiter has filled all five engineering roles that Bob Franklin, Director of IT at ADT, opened, even though he hires vendor neutral.

What does vendor-neutral hiring mean?

The hiring manager opens a role to any qualified staffing vendor instead of a single preferred agency, and hires the strongest candidate regardless of who presented them.

How long has TekRecruiter worked with ADT?

More than 5 years. TekRecruiter fills roles for many ADT teams, and in 2026 it has filled many roles for other hiring managers, including Salesforce developers on contract-to-hire terms.

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